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Specification API·104

API · APIs & Integrations Defined scope Fixed fee

WhatsApp Business API Integration

The official WhatsApp Business API connected to your application for order updates, reminders and replies, with delivery status tracked.

Fee · GST incl.
₹22,999
Duration
15 working days
Deliverables
7

01 Overview

The official WhatsApp Business API is governed by rules that catch teams out: every template needs approval, a 24-hour service window restricts outbound messages, and opt-outs must be respected. We handle business verification and template approval, then connect the API to your application so order confirmations, delivery updates and payment reminders are triggered automatically. Replies land in your support inbox or a basic bot, and delivery status is stored against each message so you know what actually reached the customer.

02 Deliverables

7 items

What you receive at handover

  1. D01 WhatsApp Business API account set up, including business verification
  2. D02 Up to 10 message templates drafted and submitted for approval
  3. D03 Application integration that sends messages automatically on defined events
  4. D04 Routing of incoming replies to your support tool or a basic bot
  5. D05 Delivered, read and failed statuses written back to your database
  6. D06 Opt-in and opt-out handling in line with platform rules
  7. D07 Running-cost model built from your expected conversation volume

03 Outcomes

What should be true once it ships

  • Customer updates reach a channel people check, with delivery confirmed
  • Support conversations collect in one shared place instead of on a personal phone
  • Template submissions are prepared to avoid the usual rejection reasons

04 Process

How the 4 stages run

  1. Set up Meta business verification and the provider account are completed
  2. Draft Templates are written for your use cases and submitted for approval
  3. Integrate Application events are connected to message sending and status callbacks
  4. Launch A pilot with a small audience, followed by full rollout

05 Fit & inputs

A good fit for

  • Online stores whose order emails go unopened
  • Service businesses confirming appointments by phone
  • Teams paying for SMS that is poorly delivered and rarely read

What we need from you

  • A registered business with the documents Meta requires for verification
  • A phone number that is not in use on the consumer WhatsApp app
  • The events in your application that should send a message

These inputs are collected through the technical brief in your dashboard after payment. The duration is counted from when they arrive.

06 Answers

Questions about this engagement

Typically three to seven days when the documents are in order. We prepare the submission to avoid the common rejection reasons.

Meta bills per conversation and its rates change. We model your expected volume during setup so the running cost is clear in advance.

Sometimes, through voice verification. We confirm feasibility before work begins.

This is technology work delivered digitally — nothing is shipped. Work is delivered into systems you control within the duration stated above, and the delivery and refund policies set out what happens if a date is missed.

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