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Scope, fee and working days are published on every engagement

CorePhysix Labs Technology lab

Specification UXD·104

UXD · Product Design & UX Defined scope Fixed fee

Usability Test with Five Users

Five moderated sessions on your live product, with recordings and severity-ranked findings, so fixes follow observed problems.

Fee · GST incl.
₹14,999
Duration
12 working days
Deliverables
7

01 Overview

Watching five people use a product uncovers most of its serious problems. We recruit participants who resemble your audience, give them realistic tasks in your live product and watch without intervening. What they struggle with is rarely what the team predicted. Findings are ranked by how many participants ran into each one and how badly it stopped them, and every finding has a video clip to show a colleague who remains unconvinced.

02 Deliverables

7 items

What you receive at handover

  1. D01 Recruitment and scheduling of 5 participants who fit your user profile
  2. D02 Moderated, task-based sessions of 45 minutes each, with screen and audio recorded
  3. D03 Highlight clips for every significant finding
  4. D04 Findings ranked by severity and frequency
  5. D05 Specific recommended fixes rather than problem descriptions alone
  6. D06 Success and completion rate for each task
  7. D07 Debrief for your product and design team

03 Outcomes

What should be true once it ships

  • Recorded evidence that settles internal debates quickly
  • A fix list ordered by what participants actually struggled with, not by opinion
  • A test plan your team can reuse to check later changes

04 Process

How the 4 stages run

  1. Plan Tasks, participant profile and success criteria are agreed
  2. Recruit Participants are sourced, screened and booked
  3. Test Five moderated sessions are run and recorded
  4. Report Findings are ranked, clips edited and recommendations presented

05 Fit & inputs

A good fit for

  • Products with healthy traffic but weak conversion or completion rates
  • Teams divided over whether a flow is confusing
  • Anyone about to invest heavily in a redesign

What we need from you

  • A working product or prototype, with access credentials for participants
  • Sign-off on the test tasks and the profile of participants to recruit
  • The person who decides on fixes present at the debrief

These inputs are collected through the technical brief in your dashboard after payment. The duration is counted from when they arrive.

06 Answers

Questions about this engagement

Five sessions consistently expose the major usability problems. Adding more brings diminishing returns until the first round of issues is fixed.

Yes: Hindi, Tamil, Telugu, Marathi and Bengali. Specify the language at checkout.

Yes, run as a comparative study. That adds two days and is priced on request.

This is technology work delivered digitally — nothing is shipped. Work is delivered into systems you control within the duration stated above, and the delivery and refund policies set out what happens if a date is missed.

REL Related

Often considered alongside.

All Product Design & UX

Figma Design System Build

A Figma component library with tokens exported to code, so design and front-end share one vocabulary and new screens stay consistent.

Tokens for colour, typography, spacing, radius and elevation

Fixed fee · GST incl.

₹34,999

Duration

20 working days

Checkout Flow Redesign

A UPI-first checkout redesign based on your real drop-off data, with every payment failure state designed so fewer orders are lost.

Step-by-step funnel analysis showing where your current checkout loses buyers

Fixed fee · GST incl.

₹18,999

Duration

12 working days

GST included

₹14,999

Next step

Have a system that needs building, fixing or securing?